Do I Need It?

HEARD ON THE STREET

Everyone has a customer experience – good or bad – to share.

  HIGH-TECH

“Grrrrr”

“My experience was with a wireless router I’d just bought… took me hours instead of minutes to get it going (despite the ‘one touch setup’ it claimed to have). I ended up going round and round with their ‘live chat’ help desk. One guy was great, but the other one didn’t even bother to find out what trouble I was having… he just wanted to give me an instruction that would require me to log off the internet, so that he could be rid of me…. Grrrrr.”

Find out how storyminers can help create raving customers for your business. Contact us at firstcontact@storyminers.com.