Thought Leadership

PRIVACY POLICY

We are pretty strict about this.

Heard on the Street

Winning by a Hair

A customer complained about the quality of combs in this hotel’s rooms.  The concierge apologized, asked what kind would meet his satisfaction, and ensured him that the hotel would do its best to address his concerns in the future.  The guest returned a few weeks later, found a selection of high-quality combs in his room, and left a note for the concierge that said, ‘Thanks for the combs.  Much better.  See you in a few weeks.’  His business requires a great deal of travel; he is now one of the hotel’s most frequent patrons, bringing in tens of thousands of dollars in annually recurring business.

1. PURPOSE. storyminers welcomes visitors to the site but must make clear the rules that apply to your use of our site and the information in it. storyminers provides access to this site free of charge to provide information about storyminers, its capabilities and the work it has done for its clients. Any use of the site over and above obtaining information about storyminers is strictly prohibited.

2. COPYRIGHT. Copyright in all material on this site is owned by storyminers or its clients; copyright in the compilation of all materials on this site is owned by storyminers. Copyright 2003 storyminers. All rights reserved. No materials on this site may be reproduced, altered or further distributed without storyminers’ prior written permission. The various articles available on this site are protected by worldwide copyright laws. You are welcome to view any of the articles and to download one copy on a single computer for your personal use. You may make copies for others, but not for commercial purposes. If you give a copy of an article to anyone else, it must be in its original, unmodified form, and must include all attributions of authorship, copyright notices, and republications notices.

3. TRADEMARKS. All trade names, trademarks, service marks, business processes, logos and trade styles on this site are owned by storyminers or its clients. Proper use is limited to use in connection with the products and services of the mark owner and no other use is permitted without the owner’s prior written permission. The following marks are owned by storyminers: storyminers, Storymining, Innovation Accelerator, Experience Design, “Your Story Is Your Business”, “Find Your Story. Be Your Story.”, and Implementation Accelerator.

4. PRIVACY. storyminers may collect and store personally identifiable information about persons who visit this site. storyminers may also collect and store aggregate or anonymous information about user contact with and use of the site. We may use the information to contact you about our products and services or those of our clients from time to time. You may ask us to delete any information about you and cease further contact at any time by sending us a request marked “Privacy-Urgent”, addressed as follows: sitepolicy@storyminers.com.

5. SECURITY & LINKS. storyminers assumes no responsibility for the security of this site or your communications with the site. It is strictly prohibited to link other sites with this site without storyminers’ prior written permission. We may permit some links for convenience, but storyminers has no responsibility for the unaffiliated sites to which it is linked or for material posted to this site by anyone other than storyminers. If you would like to link to our site, please send us a request marked “Link Request”, addressed as follows: linkrequest@storyminers.com.

6. HARMFUL INTENT. It is strictly prohibited to use or contact this site to cause disruption or damage to the site, its contents, or to its security measures. It is further prohibited to use the site to harass or disparage storyminers, its clients or their respective products, services, or personnel. No unsolicited e-mail (spam) may be directed to or though this site.

7. COPYRIGHT VIOLATION. If you believe that any material on this site, whether posted by us or by third parties, violates the copyrights or other rights of third parties, please contact us with complete details at sitepolicy@storyminers.com so that we can make an informed decision about possible deletion.

8. DISCLAIMER. This site is offered AS IS and without warranties of any kind. storyminers disclaims the implied warranties of merchantability and fitness for a specific purpose as well as title or non-infringement. We are not responsible for timeliness, accuracy, unavailability or interruptions in availability, viruses or other defects in the site or its contents. In no event shall storyminers be responsible for any damages to users or their computer systems or otherwise, even if storyminers has been informed of the possibility of such damages and without regard to negligence.

9. LANGUAGE & AUDIENCE. This site is offered in the English language and is intended for use in the U.S. and in other areas where that language is spoken. Use of this site is limited to persons over the age of 18.

10. APPLICABLE LAW. storyminers’ headquarters are in Georgia. These sites, as well as these rules, are subject to the laws of Georgia and the USA, regardless of the location of the user, and any claims of any kind related thereto must be filed in the courts located in the State of Georgia.

11. USAGE. Use of this site is subject to these rules and all of the foregoing terms and conditions, which you as user accept by contacting and using this site and which govern all use and all results thereof.

12. POLICY CHANGES. storyminers reserves the right to revise and update these rules at any time, effective on the date of posting to the site of the new and amended rules.

13. COMPANY INFO. storyminers’ business address is:
1862 Wilkenson Crossing
Marietta, GA 30066
770.425.9830
www.storyminers.com
sitepolicy@storyminers.com
linkrequest@storyminers.com
info@storyminers.com

Find out how storyminers can help create raving customers for your business. Contact us at firstcontact@storyminers.com.